OEM parts fiche/finder. Exclusive Cycle Barn Honda webpage. Exclusive Cycle Barn Polaris webpage.

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Worked with Jen to buy my first bike. She took the time to compare different financing options and motorcycles and gave us the time and space we needed to make our decision. Overall, a very pleasant transaction."
By: John    Marysville, WA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories: N/A
Parts: N/A

"I bought tires for my 07 cbr600rr and had a wonderful experience, on the phone and in the store. i dropped my bike off the day before and had it the very next day, fast service wonderful experience. the service center and i went over my bike and ensured no scratches were there on the bike and none were found. i picked the bike up and found scratches on the wheels. they have found a solution, hope everything works out."
By: Anonymous    marysville , WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts:

"I find you prices to be good and your people to be friendley I deal with Doug in the parts department and find him to be knowledgable and always has a smile on his face. He takes the time to make sure my needs are met and makes you feel he realy wants to be of help"
By: jack    Arlington, WA
Overall Rating:
Purchase:
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories:
Parts:

"I had an urgent appointment to keep and a dead battery, your awesome staff had me back on the road in less than 15 minutes, thanks so much for the great service."
By: Lance    Delta, BC
Overall Rating:
Purchase: N/A
Sales: N/A
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts:

"Pouring rain, monsoon like I had ridden for a tank of gas in and I was still dry but apperently my bike was not. pulled off the slab to refuel and continue on the waterlogged express. Turned the key in the station and there was that sickening clicketyclick noise as something electrical goes sadly wrong. The guys at the station pointed me at you and the phone call began. Right from the start your staff was polite sympathetic, I spoke to one of the young ladies in service she immediately found out how long your guys could be there to pick it up and help me out .. less than 20 minutes later the truck and trailer were there and the big was rolled in cinched up and tied down off we went .. once at the cycle barn the task of locating the issue began, which they did .. not good, but we are now talking bits and pieces .. the personel were great ... the service I will speak of when I get the bike back but for now consider me a loyal customer of your establishment thanks for your help, the phone rang the next day it was you guys making sure I had gotten home safely .. so how is that for personal service .. again thanks very much Ian "
By: Ian    north vancouver, BC
Overall Rating:
Purchase: N/A
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

"Great staff"
By: Robert    Everett, WA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories:
Parts:

"Thank you from a very grateful customer. I purchased a 2007 Yamaha Stratoliner S, even over the phone the entire SmokeyPoint team was courteous and helpful. What an amazing group of human beings, I drove from south of Tacoma to pick up my bike and would make the trip again for services, parts and accessories. They are that good at what they do. A wonderful experience that I would heartily recommend to anyone whether they are a novice or expert rider. Smokey Point you have definitely earned my loyalty! "
By: Tommy    Ft Lewis, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Thank you guys for your hard work in service center and parts center. My wife and I had planned to do a trip to Winthrop and then Leavenworth. We left last Sunday July 15th. My buddy was over last the 14th and told me my back tire was really worn. So at 1:30pm I called Smokeypoint Cyclebarn. I asked if they could put a new back tire on. They were very busy. I begged and told them I was leaving town the 15th on the bike. They told me they would get it done if I got up there quickly. I was up there by 2pm. I spoke to Aaron in service. He sent me to Parts where I worked with Doug (Great parts guy, I have worked with him before) for a new tire. We went out to my bike and he asked if I was going to replace the front. I told him I didn’t think so. He looked at it again and looked at me and said nothing. He then spoke to Aaron. Aaron came over and pleaded with me to replace the front as well. He said he didn’t feel comfortable with me going on that long of a trip with that tire. I asked if he had time to replace both tires by EOD. He said they would make it happen. The best part is that they did complete on time. I was really impressed how accommodating they were. Plus it gave me a peace at mind. Great job guys!!! My trip was great!!! Plus I can now corner much better."
By: Brian    Everett, WA
Overall Rating:
Purchase: N/A
Sales: N/A
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts:

"Everyone was very helpful and friendly! I would recommend everyone shopping at Cycle Barn. Thank you!"
By: Cindy     Sedro Woolley, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories:
Parts:

"Jennifer was excellent but already has a boyfriend. RATS! Very fair deal; I'm very satisfied. Service guys helpful for answering questions. Clean dealership and well-setup. Very customer-service orientated; as it should be. I'll be sure to recommend you to fellow riders."
By: Anonymous    anacortes, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

"As a brand-new motorcyclist, I could not have hoped for better service and motorcycle/accessories than provided by Smokey Point Cycle Barn: In fact, I preferred them so much that I drove from S. of Seattle often just to do business with them (over several months)! Most specifically, they took care of every minor and major detail in order that my Yamaha V-Star package met every new rider requirement and, as important, was within my current "college student budget." All Smokey Point Cycle Barn personnel did a great job in helping me succeed as a new rider; the following are especially note-worthy: PAT NELAND, as the head Sales Manager, showed outstanding leadership by providing not only skilled direction for other personnel, but also by helping me directly achieve my bike-rider requirements as a Navy Reservist at Naval Air Station Whidbey Island in need of economical transportation for long commutes. Similarly, as a skilled professional with years in the industry, Assistant Sales Manager JENNIFER BROWN spent the greatest amount of time over months to make sure the equipment package selected would actually meet my needs and developed the final sale package. This included such matters as type of riding required, bike performance and limitations, economy, maintenance, etc. She showed great patience: Thanks, Jen! SARAH YARCHO, Business Manager, also demonstrated exacting attention to detail. Special emphasis was on financing that was reasonable, manageable and to the customer's (me!) satisfaction. She also successfully alerted me to the need for financial protection in the event the bike was stolen or damaged in use. LUKE DAWSON, who has known and ridden bikes since he was practically 5 years old, served as the proven Service Manager. He ensured I was informed of every particular about how to get the best service life out of the motorcycle and made certain the several extra accessories required were installed exactly "according to spec." His hands-on approach showed he cared about the quality of all completed work. Finally, and certainly not the least, HINES STALEN provided much detailed information in actually operating the new motorcycle. He informed me of the particulars of correct gear- shifting procedures and the warnings signs of RPM speeds being out of limits. Also, he specified the proper method to "break in" the new motorcycle. We actually went out and test-drove the cycle to ensure all systems were AOK--which they were! That is all except to say, Smokey Point Cycle Barn it strongly recommended for all who have need of "motor sports"--whether for work or recreation! JamesPM "
By: James P    Burien, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I had a great time with jen my sale women.She got me the bike that was the corrcect fit even though it was alot less then the one I wanted. I would have bought the wrong bike if she did not step in and correct my mistake.She also got me 1.9 finance and I almost took the wrong loan she saved me twice! Then to top it off she gave me a free helmet .Bell full face that match the bike so cool thank cycle barn .I will be back soon for another bike.I want to have a On/off road and total street bike.The street bkie is next .I now have a daul Honda 230L and looking at a shawdow.O I need a bike trailer I am going to the barn to check that out tuesday. Service and parts did me right also discount on parts and service work that was custom for what I needed that was no problem. Thanks again and see you soon!! Jim Williams"
By: james     camano island, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I have bought several bikes over the years from the sales team and never have i had a problem. I always enjoy stopping in to say hi and check out the new bikes."
By: John    Marysville, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"years ago i blew a tire and it was flat and i was at least 20 minutes from any bike shop and stranded on the roadside. When i called the service manager for a tow refferral Barry asked where i was, and stay right there, we are on the way. In 30 minutes the had my bike loaded and towed away, tire replaced the next day. Now thats service. Last year i damaged a tire on my Concours C-14 and they had exactly the identical tire in stock and mounted and balanced as i waited, hands down a great shop if you need the extra customer care."
By: John    Marysville, WA
Overall Rating:
Purchase: N/A
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

By: Anonymous    Granite Falls, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories: N/A
Parts:

"Great experience. Everyone at this location was nice and eager to answer my questions. They had a good selection to choose from ( from bikes to clothing to helmets). They also offer a motorcycle saftey course here. Everything flowed smooth from picking out the bike to financing and driving it off the lot."
By: adrian    granite falls, WA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts: N/A

"I purchased a Suzuki Burgman 400 last month from Smokey Point and received excellent service from both Spencer and Jackson. They are wonderful to deal with and I always felt like they were trying to provide the best service. I will recommend Smokey Point and those guys to everyone. I am very happy with my ride. "
By: Anonymous    Anacortes, WA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories: N/A
Parts: N/A

" I Love Pat............."
By: Anonymous    
Overall Rating:
Purchase: N/A
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories: N/A
Parts: N/A

"this is the best dealership i have delt with"
By: keith    oak harbor, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Great place to get your bike serviced,and parts"
By: Bruce & Dawn     Marysville, WV
Overall Rating:
Purchase: N/A
Sales: N/A
Service:
Finance and Insurance: N/A
Accessories:
Parts:

"I just want to say that the process of purchasing my new motorcycle at Smokey Point Cycle Barn was one of the best vehicle sales experiences I've had. Kyle, the salesman that helped myself and my brother-in-law purchase our twin C50T Boulevards was one of the best and most patient salesmen I have had the pleasure of dealing with. Kudos to him and the rest of your staff. You've got a customer for life."
By: James    Marysville, WA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts: N/A

"I participated in a GWRRA Ride on April 12th and during the ride my rear tire became damaged. Cycle Barn sent out a truck and trailer to haul my bike back to the store at no cost to me. While waiting for the truck to arrive, I found that I didn't have sufficient funds with me in the event that I would have to purchase a new tire. I was hoping that the tire could be saved by a simple repair. As it turned out, the tire was not repairable and had to be replaced. Jim Dann, whom I believe is the service manager, worked with me and we came up with a resolution to my problem. Needless to say, I was very pleased that he was able to get me back on the road in about 2 hours. The service that I received from Cycle Barn is the type of service that we should get wherever we go but so often go without. This was my first experience with Cycle Barn but will definately not be my last. I would like to extend a sincere thank you to Jim and his outstanding team at Smokey Point Cycle Barn. --- Dan Spurling"
By: Dan    Tacoma, WA
Overall Rating:
Purchase:
Sales: N/A
Service:
Finance and Insurance: N/A
Accessories: N/A
Parts:

"We have been customers of yours for years now and I want to say Thank You all, we recently had a family tragedy and when I asked your TEAM! for help they didn't hesitate to do whatever possible to help with the situation. they were caring and concerned. I want to just say that I have never experienced this kind of wonderful treatment from any other business anywhere ever! THANK U GUYS FOR BEING THERE WHEN WE NEEDED YOU!. PS>>>> we have also purchased bikes from cycle barn marysville washington location and across the board it was an excellent experience. "
By: Anonymous    marysville, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance: N/A
Accessories:
Parts:

" I have been to your store three times in the last month. Our newest sled is a 1998, but your parts department, and Aaron in particular have gone above and beyond. I am obviously not a high dollar customer. Today, Aaron spent twenty plus minutes trying to and locating the parts I needed for my 1990 Polaris 500. He even shopped for the best price! I do not even shop online, your guys do the research and back it up, at the same prices...I was in a pinch for a new windshield a few weeks back, one of your parts guys dug for at least ten minutes, and found one that would work, and saved my weekend! Thank you, Larry"
By: Larry    Marysville, WA
Overall Rating:
Purchase: N/A
Sales: N/A
Service: N/A
Finance and Insurance: N/A
Accessories:
Parts:

"The staff is acutely aware of potential buyers entering the store. Every time I visited I was greeted with a smile and an offer of assistance. After several visits at your facility and others I chose to buy a Vulcan 900 Classic. The process of purchase was tolerable and the employees were wonderful. I appreciate the efforts and the dedication to satisfy the customer, "you have:. I'll be back..."
By: Tom    Smokey Point, WA
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance:
Accessories:
Parts: N/A

"i purchase two bikes from you and your sales guys are really helpful and very goodd to talk to. plus they seem to know there bikes."
By: Jerome    MARYSVILLE, WY
Overall Rating:
Purchase:
Sales:
Service: N/A
Finance and Insurance: N/A
Accessories:
Parts: N/A

"I hope you guys keep selling motorcycles."
By: Anonymous    Bow, WA
Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:
Sign up for our Free e-Newsletter

Policies | Privacy | Terms | Site Map 2014 Dominion Enterprises